Quicken version R43.32 won't download some accounts

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Jeffrey Wilens
Jeffrey Wilens Member ✭✭✭
edited October 2022 in Errors and Troubleshooting (Windows)
Got this update today.  Now, Chase credit card and Bank of the West checking account did not download for this week.  I clicked  "update transactions" but instead of trying to update, it opens the bank's website in my browser.  Tried multiple times, same result.  I already switched to Chase new login method last week and it worked fine.  Now it doesn't.
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  • Norman Drews
    Norman Drews Member ✭✭✭
    edited September 2022
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    I am experiencing this same issue with my Chase account. When I downloaded the transactions manually from Chase, Quicken prompted me to re-add Chase to my One-Step Update list. Afterwards it began working again. 
  • ecraiggjr
    ecraiggjr Member ✭
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    I have R43.32 I have 3 chase accounts. One is working. 2 are not. I manually updated the connection
    method to the web connect and it "seems" to be working. Quicken did not provide any kind of error
    message when the connection method failed.
  • ecraiggjr
    ecraiggjr Member ✭
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    I resolved it my manually updating the connection method as suggested by Norman Drews.
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