Cannot open a new manual account

Desert_Bill
Desert_Bill Quicken Canada Subscription Member ✭✭
edited December 2022 in Errors and Troubleshooting (Windows)
Tried doing it from the (+) in ACCOUNTS as well as from ADD AN ACCOUNT in the ACCOUNT LIST
I keep getting a message from Quicken "Quicken could not complete your request. Please try again later".
Version R43.14 Build 27.1.43.14 Edition Canada

Best Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    Desert_Bill said:
    Thanks Frankx. I don't backup in the Cloud so this doesn't help (I backup in my own Dropbox).
    The linked article does not talk about backing up to the cloud. There's a "Sync to the cloud" process, for use with the Quicken Mobile app on smartphones, the Quicken on the Web app and some internal Quicken functions. Sometimes this process needs to be kickstarted ...
    Please follow instructions and see if that resolves your issue.
  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    Hi again @Desert_Bill

    Please take another look are the information I provided above. I know that at first glance, one might think it has to do with backing up your datafile to the cloud, but that isn't it.

    So please follow the steps I referenced above and and let me know how that goes, or if you have any additional questions or need additional information.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

Answers

  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi @Desert_Bill,

    Take a look at this recent post LINK.  I believe this will fix your problems.  Tell me how this works out for you.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • Desert_Bill
    Desert_Bill Quicken Canada Subscription Member ✭✭
    Thanks Frankx. I don't backup in the Cloud so this doesn't help (I backup in my own Dropbox).
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    Desert_Bill said:
    Thanks Frankx. I don't backup in the Cloud so this doesn't help (I backup in my own Dropbox).
    The linked article does not talk about backing up to the cloud. There's a "Sync to the cloud" process, for use with the Quicken Mobile app on smartphones, the Quicken on the Web app and some internal Quicken functions. Sometimes this process needs to be kickstarted ...
    Please follow instructions and see if that resolves your issue.
  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    Hi again @Desert_Bill

    Please take another look are the information I provided above. I know that at first glance, one might think it has to do with backing up your datafile to the cloud, but that isn't it.

    So please follow the steps I referenced above and and let me know how that goes, or if you have any additional questions or need additional information.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • Desert_Bill
    Desert_Bill Quicken Canada Subscription Member ✭✭
    Thanks a lot Frankx and UKR. I tried again but keeping hitting the following hurdle:

    Also, I have another QDF account on which I have no problems opening an additional account!!! Very puzzling.
    Your comments and help are highly appreciated.
  • Frankx
    Frankx Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Hi again @Desert_Bill

    Sorry to hear that the suggestions above haven't worked for you so far.  But, I do want to point out that you may need to take those steps (outlined in the LINK I attached above) a few times before they actually work.  So please try that procedure a few more times.  I'd also suggest that you close out of your Quicken datafile and then log back in - and then try the steps again.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

  • Desert_Bill
    Desert_Bill Quicken Canada Subscription Member ✭✭
    Thank you very much Frankx and UKR. It worked after several trials after logging out and re-loffing as a new user
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