Can't download transactions from Chase

richlaz
richlaz Quicken Windows Other Member ✭✭
edited December 2022 in Download, Add/Update Accounts (Windows)
Ever since the connection change with Chase, I have been unable to download transactions. It keeps asking me to re-authorize, says it is successful, then says "can't add accounts". According to the posts, that means the accounts are already added. But it isn't updating the transactions.
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  • jpmartinjr
    jpmartinjr Quicken Windows Subscription Member
    I can't download transactions from Chase
  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    Hello @richlaz and @jpmartinjr,  

    I am sorry to hear about this problem with online banking services. Thank you for discussing this with us here on the Quicken Community.

    Currently, there is an Open Alert regarding Chase accounts and issues like those you describe. You can follow the link provided here for all additional information and any future updates.

    I hope that is helpful. 

    Thank you,

    Quicken Jared 
  • duhmel555
    duhmel555 Quicken Windows Other Member ✭✭
    This was reported as a known problem that you were 'working' on October 1, over a month ago. Why no progress???
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