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Quicken does not allow me to log on - rather strange happenings!

mylan

I have been using Quicken for more years than I can remember. I do NOT use it to connect to any of my financial accounts. I simply use it for my personal and very small almost non-existent business. Am using 2019.
I do not wish to pay a yearly fee as I am not using the program to its fullest extent and I have been more or less "locked" out of using Quicken. It takes me about two minutes to open my account as it keeps telling me my subscription has expired. I have to keep hitting the X button until it finally allows me to see my transactions. Once this has been done, it is fine. It will not allow me to enter an email address in the sign in box as there is a red X there which prevents my inserting it.
How can I open Quicken without going through all this? I don't ask for any support and all I want is to manually use my program.
I don't
Any suggestions would be greatly appreciated.

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Comments

Chris_QPW

The best I can suggest is to make sure you are on a version before your subscription expired like this article suggests. If it isn't that, then about the only other thing I can suggest is contacting Quicken support.
Reinstalling and patching your Quicken Subscription version after your membership has expired | Quicken
Official Quicken® Support - Phone, Chat, or Community

DuchessDonna

My situation is like yours! I don't want a subscription! But right now my Quicken program (2016) will not open and locks up the computer. Help!

Chris_QPW

DuchessDonna said:

My situation is like yours! I don't want a subscription! But right now my Quicken program (2016) will not open and locks up the computer. Help!

Quicken 2016 is another story. See this thread:
https://community.quicken.com/discussion/7918354/migrating-quicken-2017-from-old-to-new-computer-quicken-data-access-guarantee