Making clean start - uninstalled old Quicken, but know it won't let me install the new Quicken

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CSulcer
CSulcer Member ✭
edited February 2023 in Installing and Updating (Mac)
Uninstalled previous version of Quicken (did not look at what version it was) and tried to reinstall the latest version of Quicken, but it won't let me. Says I need to reinstall previous version before my previous subscription ran out (don't remember exactly when that occurred but over a year ago). Renewed today as deluxe but had premier prior. Wants me to renew even though it should see I have done so. What do i do?

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  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
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    I would suggest using the Revo Uninstaller Free portable version (https://www.revouninstaller.com/start-freeware-download-portable/) to clean up the failed Quicken installation and then reinstall.
    Quicken Subscription HBRP - Windows 10
  • CSulcer
    CSulcer Member ✭
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    Should have told you I am running a Mac
  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
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    Opps, sorry I should have seen this was in the Mac category. As Emily Litella would say, "Never mind."
    Quicken Subscription HBRP - Windows 10
  • RickO
    RickO SuperUser, Mac Beta Beta
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    Have you downloaded a fresh copy from your account at Quicken.com? If so, what steps did you take after that? Can you post a screenshot of the error message?
    Quicken Mac Subscription; Quicken Mac user since the early 90s
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