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Connection Issues with Pershing and BNY Mellon Pershing

Glessner

Saw where the BNY Mellon pershing was resolved but still not able to connect.
Also, now have connection issues with NetInvestor Pershing. Any suggestions, have to get reports done for tax season.

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Quicken Anja

Hello @Glessner,

Thank you for taking the time to visit the Community, though I apologize for any issues you are experiencing this.

If you are still experiencing an issue after an Alert was resolved, then it would be better suited for you to please reach out to Quicken Support directly for further assistance and possible escalation if they see fit.

We apologize for any inconvenience! Thank you.

Glessner

I did and Support indicated they were not aware that the matter was resolved, and indicated it was a serve issue.

Glessner

Happy to report that my NetInvestor Pershing is working but the BNY - Mellon Pershing is still not connecting to the Internet and still getting the same error.

Glessner

I reached out to Support again this am, and very helpful. However, indicated I would need to contact BNY Pershing. I reached out to BNY Pershing and they tell me it is a Quicken issue.