Repeat of a problem a couple months ago when a new Rollout concerning BofA, was recalled.

joanP
joanP Member ✭✭
Beginning on 1/6/23 Quicken started sending the 'Pending' transaction entries into my accounts. It also causes the duplicating of transactions. Other transactions temporarily disappear, and after adding a manual transaction entry, I have to close the account and reopen it to audit the balance which was not correct after the entry.

Comments

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    edited January 2023
    joanP said:
    Beginning on 1/6/23 Quicken started sending the 'Pending' transaction entries into my accounts. It also causes the duplicating of transactions. Other transactions temporarily disappear, and after adding a manual transaction entry, I have to close the account and reopen it to audit the balance which was not correct after the entry.
    Hello @joanP,    

    We are sorry to hear about this problem with online banking services. Thank you for letting us know about this here on the Quicken Community.

    In this case, it will be necessary to reach out to Quicken Support. You can do this with the information provided in this link. They will need to document and troubleshoot this issue in greater details with the resources and tools uniquely available to them. I wish that I could provide a resolution from the Quicken Community, but this represents the next necessary step in addressing this issue.

    I hope that is helpful.

    Thank you,

    Quicken Jared 
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