On version 6.11.3 I can no longer reconcile any account

lcrib1
lcrib1 Member
I always reconcile every account daily. It no longer goes past the latest update time.

Answers

  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
    lcrib1 said:
    I always reconcile every account daily. It no longer goes past the latest update time.
    Hello @lcrib1,    

    We are sorry about this problem with the Reconcile feature. Thank you for speaking with us about this here on the Quicken Community.

    Have you tried restoring from a recent backup? We recommend saving backups frequently by navigating to File > Save a Backup... in the upper menu at the top of the screen. Provided that this has been done often, you should be able to restore from a backup that was saved just prior to when this issue emerged by navigating to File > Restore from Backup... in the same menu. I am curious about whether or not this problem continues in the restored file.  

    I look forward to your response. 

    Thank you,

    Quicken Jared 
  • lcrib1
    lcrib1 Member
    I save the file everyday, separate from the auto backup the software does. I'll try going back a few days and see if that helps. I tried your suggestion, but I still can't reconcile past 3 days ago.
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