Downloads not showing up in accounts

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zippodude
zippodude Member ✭
edited March 2023 in Download, Add/Update Accounts (Windows)
The accounts will say last download as of the day I processed it. However, none of my accounts have any downloaded transactions in them. I have followed the instructions I found related to this problem on other posts but nothing works. There are no red flags in any of the accounts
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  • Quicken Jared
    Quicken Jared Alumni ✭✭✭✭
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    zippodude said:
    The accounts will say last download as of the day I processed it. However, none of my accounts have any downloaded transactions in them. I have followed the instructions I found related to this problem on other posts but nothing works. There are no red flags in any of the accounts
    Hello @zippodude,  

    We are sorry about this issue with online banking services. Thank you for looking to the Quicken Community for assistance.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

      • Navigate to Edit
      • Preferences...
      • Quicken ID & Cloud accounts
      • Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
      • Follow the prompts to Sign Out
      • Sign back in using your Quicken ID (email) and password

    Let us know about your results. 

    Thank you,

    Quicken Jared 
  • zippodude
    zippodude Member ✭
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    Looks like this worked. Thank you!
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