Investing Tab Broken

Kang!
Kang! Member
edited March 2023 in Investing (Windows)
Long time Quicken user, running R47.15 on multiple computers. Recently, my Investing tab has become unresponsive. It appears on screen, and when clicked, seems to want to do something, but the investing screen does not appear. The application remains on whatever screen you were in when you clicked the investing tab. The behavior is the same on 2/2 computers. Appreciate any ideas you may have!
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  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, please do the following actions:

     

    Validate and Supervalidate instructions

    First save a backup file prior to performing these steps

    Validate: 

    1. Click File
    2. Select Validate and Repair File...
    3. Select Validate File
    4. If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
    5. Click OK
    6. Close the Data Log
    7. Close Quicken (leave it closed for about 30 secs)
    8. Reopen Quicken and see if the issue persists.

    Super Validate:

    1. Click File
    2. Press and hold both CTRL and Shift keys while you click Validate and Repair File...
    3. Select Supervalidate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for about 30 secs)
    7. Reopen Quicken and see if the issue persists.
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