Transactions entered in checking account disappear when saved.

Hello @Deb Theriault ,

We are sorry about this problem with disappearing transactions. Thank you for letting us know about this here on the Quicken Community.

First, do you mean that transactions are disappearing when you save a backup by navigating to File > Copy or Backup File… in the upper menu at the top of the screen, or when you click the Save button denoted by the ‘floppy disc’ icon in the Account Register? When did this issue begin? Also, is this issue affecting multiple accounts, associated with multiple financial institutions?

I look forward to your answers, and hope to provide further assistance.

Thank you,

Quicken Jared