Transaction Dates Don't Match

Nemo
Nemo Member ✭✭
edited March 2023 in Download, Add/Update Accounts (Windows)
My account reconciliation was off by .05 cents. I compared the statement with Quicken and saw that the statement date for the .05 cent difference was 01/31/2023, while Quicken's date for the .05 cent difference was 02/01/2023. No problem, I'll just edit the Quicken date to match the statement date and all will be well. WRONG. Even though the dates now match (statement and Quicken) when I bring up the account to Reconcile in Quicken the transaction is NOT included. HELP.

Comments

  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @Nemo ,

    We are sorry about this problem with reconciling accounts. Thank you for looking to the Quicken Community for assistance.

    Have you tried restoring from a recent backup? We recommend saving backups frequently by navigating to File > Copy or Backup File... in the upper menu at the top of the screen. Provided that this has been done often, you should be able to restore from a backup that was saved just prior to when this issue emerged by navigating to File > Restore from backup... in the same menu. I am curious about whether or not this problem continues in the restored file. 

    I look forward to your response.

    Thank you,

    Quicken Jared

  • mshiggins
    mshiggins Quicken Windows 2017 SuperUser ✭✭✭✭✭

    Reconcile uses the download posting date not the transaction date for downloaded transactions. You can't change the download posting date. Instead, change the reconcile end date to 2/1/2023.

    Quicken user since Q1999. Currently using QW2017.
    Questions? Check out the Quicken Windows FAQ list

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