I can't sign in to my Quicken account - Guatemala

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Jorge De Leon
Jorge De Leon Member ✭
edited April 2023 in Errors and Troubleshooting (Windows)

Good afternoon, I have a Quickend company account but it gives me an error when logging in, it tells me that the credentials are not valid.

I also don't get support from Quickend since they ask me to enter my account and that is the error I have.

What I can do?

Answers

  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited March 2023
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    BTW .. it's Quicken - no D

    What version … Help - About Quicken

    Where are you located … in the US, etc

    QWin - R54.16 - Win10

  • Jorge De Leon
    Jorge De Leon Member ✭
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    Thank you for the correction.

    I am in Guatemala City my account is Home & Business

  • Jorge De Leon
    Jorge De Leon Member ✭
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    Does anyone know of a Quicken support email?

  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
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    There is no email address for Quicken Support. Unfortunately, Quicken is only supported in the US and Canada. Have you tried using a VPN connection to a US IP address?

    Quicken Subscription HBRP - Windows 10
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