Reconcile issues: tabbing through fields and even mouse clicking on OK not responding

sambagrrl07
sambagrrl07 Quicken Windows Subscription Member
edited May 2023 in Errors and Troubleshooting (Windows)

I'm attempting to reconcile against bank statements and the tab key, which used to work fine, no longer works. I am able to click into the fields and enter the data, but when I click on OK with the mouse (since I can't tab through fields) nothing happens. No error message, just no response at all.

I'm on version R48.15, build 27.1.48.15, on Windows 11 Pro, all up to date.

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  • sambagrrl07
    sambagrrl07 Quicken Windows Subscription Member

    UPDATE: I was wrong; there was a recent Windows update I'd missed, and updating Windows fixed the problem.

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