Paycheck and Bill Reminders Disappear

Wesley S Patterson · April 2023

Having problems with the paycheck and bill reminders disappearing on the due date if I don't get into the software the day before to enter it. This ends up being a real pain to try in get a "paycheck" entered after you missed the reminder.
Help!

mshiggins · April 2023

Here is another recent discussion on this same issue with a solution that worked for the person that posted about the issue.

Paycheck reminder disappears on the scheduled date!

BruceS

Mar 15, 2023

I've used Quicken for over a decade and the paycheck reminder worked perfectly up until six months ago.
In the past, if I didn't get around to entering my paycheck until a few days after payday, the reminder would be flagged as "Overdue." No harm, no foul, I would just enter it and it was all good.
About six months ago, if I didn't enter the paycheck information on the day before it was scheduled, the paycheck reminder would disappear! So I would edit the reminder to start on the missed payday and then enter the information. This should not be happening!
On top of that, I noticed that when I run a customized income report, the missed pay entries are showing up in the report, but not assigned to any account! It throws off the totals and, since they are not assigned to any account, I can't go to the account to delete these "ghost" entries.
I have put up with alot of Quicken issues over the years, but this one might be the last straw. if my personal accounting software can't be trusted, why am I wasting time and money using it?
And don't tell me to restore from backup and try again, it's far too late for me to do that and that is a cop-out of an answer.

Wesley S Patterson · April 2023

Thank you. Logging out/in seems to have at least got me one paycheck working. Let's see for the next one.

Wesley S Patterson · May 2023

> @mshiggins said:
> Here is another recent discussion on this same issue with a solution that worked for the person that posted about the issue.

The suggested fix did not work. Still an issue. Always missing my paycheck reminder and now my auto loan payment reminder.
Any suggestions appreciated. Almost ready to punt Quicken and build myself an Excel database.

UKR · May 2023

If you haven't done so already, please do the following actions:
• Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
• Reboot Windows.
• Validate and Supervalidate your Quicken data file.
• If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Validate and Supervalidate instructions
First save a backup file prior to performing these steps
Validate:
• Click File
• Select Validate and Repair File...
• Select Validate File
• If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
• Click OK
• Close the Data Log
• Close Quicken (leave it closed for about 30 secs)
• Reopen Quicken and see if the issue persists.
Super Validate:
• Click File
• Press and hold both CTRL and Shift keys while you click Validate and Repair File...
• Select Supervalidate File
• Click OK
• Close the Data Log
• Close Quicken (leave it closed for about 30 secs)
• Reopen Quicken and see if the issue persists.

Wesley S Patterson · May 2023

> @UKR said:
> If you haven't done so already, please do the following actions:
> • Even if you are on the latest software level already, download and install the latest Manual Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
> • Reboot Windows.
> • Validate and Supervalidate your Quicken data file.
> • If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
>
> Validate and Supervalidate instructions
> First save a backup file prior to performing these steps
> Validate:
> • Click File
> • Select Validate and Repair File...
> • Select Validate File
> • If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
> • Click OK
> • Close the Data Log
> • Close Quicken (leave it closed for about 30 secs)
> • Reopen Quicken and see if the issue persists.
> Super Validate:
> • Click File
> • Press and hold both CTRL and Shift keys while you click Validate and Repair File...
> • Select Supervalidate File
> • Click OK
> • Close the Data Log
> • Close Quicken (leave it closed for about 30 secs)
> • Reopen Quicken and see if the issue persists.

I tried all of these with the exception of restoring a "back-up" and having to reenter months of transactions due to an issue which is clearly software related.
Frustrated.

Paycheck and Bill Reminders Disappear

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Paycheck reminder disappears on the scheduled date!

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