error during "update all accounts"

ranamaska
ranamaska Quicken Mac Other Member ✭✭✭
edited July 2023 in Download, Add/Update Accounts (Mac)
Quicken has started to attempt to update two closed accounts.

Answers

  • ranamaska
    ranamaska Quicken Mac Other Member ✭✭✭
    No download tab present.---option to disconnect?? contact the institution??
  • ranamaska
    ranamaska Quicken Mac Other Member ✭✭✭
    neither of the two accounts are listed under the connection status. CLUES: Recent account closed shows a balance next to the name in the closed accounts list. The other keeps popping an error that quicken could not complete a download.
  • ranamaska
    ranamaska Quicken Mac Other Member ✭✭✭
    No joy on the reset button. same result.
    I did send the error messages to Quicken support. waiting......
  • ranamaska
    ranamaska Quicken Mac Other Member ✭✭✭
    quicken version update just dropped - tried account update after - no errors!
    coincidence?
    one account still shows a balance in stead of "closed" in the hidden account list
    we'll see what support has to say.......
This discussion has been closed.

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