Quicken trying to update when I'm trying to view an investment account

The one step update works fine, but when I try to view an investment account Quicken goes to an update screen I've never seen before and hangs. There's a button to stop update which doesn't work. The only solution is to go to Task Manager and shut down Quicken.

This is happening both with eTrade and 1 account at JPMorgan Chase. I've shut down and opened Quicken back up multiple times and it's still happening.