Can not sign into my Kohls credit card accounts

Quicken Windows Subscription Member ✭✭✭✭
edited October 2023 in Download, Add/Update Accounts (Windows)

My username and passwords work on Kohl's website, but not on Quicken. Has anybody else had/having this problem?

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Best Answer

  • Quicken Windows Subscription SuperUser, Windows Beta Beta
    Answer ✓

    Follow the Alert to be notified when the issue is fixed.

    UPDATED! 7/31/23 Kohl's Credit Card- CC-502/FDP-102, CC-505/FDP-105

    Quicken Anja

Answers

  • Quicken Windows Subscription SuperUser, Windows Beta Beta
    Answer ✓

    Follow the Alert to be notified when the issue is fixed.

    UPDATED! 7/31/23 Kohl's Credit Card- CC-502/FDP-102, CC-505/FDP-105

    Quicken Anja
  • Quicken Mac Subscription Member

    Using Quicken Deluxe Version 7.2.1 (Build 702.49920.100) on MAC laptop OS /Ventura 13.4.1

    Last successful download from Kohls was 7/19/23. Keep receiving FDP-105 error "FI_WEBSITE_UNAVAILABLE
    URL. FI Blocking" for the past week. Tried disconnecting account and adding back on with no luck. Called Quicken Customer Support with no resolution, advised to keep trying?????

    Having NO issues signing onto the Kohls Credit Card website.

  • Quicken Windows Subscription Member

    I am having the same issue.

  • Quicken Windows Subscription Member ✭✭

    Me too !!

  • Quicken Mac Subscription Member ✭✭

    I am having the same issue since July 28, 2023 and have made several calls to Quicken. They say they are aware of the problem but are unable to predict a resolution.

  • Quicken Mac Subscription Member ✭✭✭
    edited August 2023

    I’m still getting FI_WEBSITE_UNAVAILABLE aug 15/2023 on MAC

  • Quicken Windows Subscription Member

    I've been having this problem for what seems like months. (I have a Dell PC) I have tried everything under the sun and am completely annoyed that it is taking so long to resolve.

  • Member ✭✭✭

    Last night (22Aug23) for the first time in many moons the Quicken server was not able to talk to the Kohl's server. I can login to my Kohl's account online but can't use those credentials when using Quicken. The vague message says it's not my fault but it's been a couple days with no relief. Anyone know if Quicken is aware of/working this issue?

  • Quicken Mac Subscription Member ✭✭

    It's a known Quicken issue for approximately a month. Many users who are able to login to their Kohl's account have reported the same issue. Quicken has not been able to offer an ETA.

  • Quicken Windows Subscription Member

    The new address for kohls credit card is www.credit.kohls.com. The old address, and the one that Quicken tries to connect to is www.kohls.com—which doesn't work for the credit card any longer. I can log into the former easily, but Quicken automatically tries to log into the latter. Any way to get Quicken to use the new address?

  • Quicken Mac Subscription Member ✭✭

    I have no trouble logging into both Kohl's and Kohl's credit accounts separately, but Quicken does not permit login onto www.credit.kohls.com so it seems that Quicken needs to update its database.

  • Quicken Windows 2017 Member

    I am having the same problem with my Kohl's account not downloading to Quicken. This has worked for years and just stopped the end of July. Prior to this disruption to service, I noticed that I had to authenticate my request to connect by entering a "one time verification code" that Kohls texted to my phone. This no longer seems to occur; now I only get the error message. I have to wonder if Kohls is blocking this since they have gone out of their way to post on their website that their transactions will NOT download to Quicken. This is very annoying since I use this service for all of my other credit cards without issue. I have deactivated online services and get a failure error when I try to set it up (the screen indicates: www.kohls.com). I am not receiving an error code in the failure error message.

  • Quicken Mac Other Member

    Seems I'm not the only one that can no longer download their Kohl's card transactions since the July Quicken update.

  • Quicken Windows Subscription Member ✭✭

    The payment website is different than Kohls supplies for authentication when trying to update or setup online. Please fix the website address being used for payments.

  • Quicken Windows Subscription Member ✭✭


    dwphillips1961 is correct above. The web address should be credit.kohls.com or something quite similar. Please look into this.

  • Quicken Windows Subscription Member ✭✭

    Same issue here.

  • Quicken Windows Subscription Member ✭✭✭✭

    Another stellar performance by the Quicken team of failing to keep their customer base informed on the progress they are making in resolving issues and problems their customers have brought to their attention.

    Aren’t we the group that is paying their salaries?

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