"Transactions" not available

Two of my investment accounts do not have the "Transactions" button available. It's there, but nothing happens when I click it. Both are investment accounts and I have tried to find a difference between these two and my other investment account, but can't find one. Both have "download" available and seem to accept my "update account" selection.

I am "transferring" amounts from my checking account to one of the investment accounts on a regular basies. The other Is a Exchange Traded Retirement Fund which updates totals, but doesn't show transactions.

I would really like to be able to view the transactions. How.

thank you