Cancel Scheduled Updates

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This discussion was closed without solving the issue. Is there a solution? I have tried every suggestion on the post but nothing works. I am a user since Quicken first came out (Intuit 80's) and as far as I know this has always been an issue. Quicken will NOT allow all check boxes to be unchecked, nor will it allow a "none" on the time. So if there is a solution please tell me if not where can I send a message to ask Quicken to look in to this issue.

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  • JoelC
    JoelC Member ✭✭✭✭
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    @SandyLY I may not fully understand your question but i) if you deactivate your accounts then they cannot / will not update and ii) if you connect with Web Connect rather than Express Web Connect then, again, they should not update.

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    @JoelC The "schedule update" to run Quicken in the background at a certain time to do a One Setup Update so that later when the user comes into Quicken the downloading of transactions has already been done. Tools → Schedule Updates.

    @SandyLY Other than agreeing with you that this has always been a problem I don't have any good solution. Maybe the best bet is contacting Quicken Support. You can also report the problem with Help → Report a Problem.

    https://www.quicken.com/support#windows

    Just so you know, but whatever reason, I can select/deselect all the check boxes and it will not complain when I close the dialog with OK. I definitely have seen the problem you described years ago, and still have seen reports of this problem by others, but when it is happening, I haven't seen any good solution.

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  • JoelC
    JoelC Member ✭✭✭✭
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    @Chris_QPW I confirm that there is a schedule but when the schedule does not work is when my approach woudl come into play. I hope this helps.

  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
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    If you are unable to deselect all options from Schedule Updates, the next best option is to use Windows Startup Apps and turn off the Quicken Background Agent.

    This is a view of Windows 11. If you are using Windows 10 there is a similar setting.

  • JoelC
    JoelC Member ✭✭✭✭
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    @GeoffG , excellent idea! I wish I would have thought of that!

This discussion has been closed.