Transfer from Checking Account Type to Credit Account Type Not "Sticking"
I am having strange problem with transfers between business accounts.
i) I have an ABC business checking account.
ii) I have an ABC business credit account.
iii) When I transfer funds from the ABC checking account to the ABC credit account the transfer initially appears in the ABC credit account.
iv) When I went to reconcile the account I noticed that:
a. The transfer no longer appears in the ABC credit account; and
b. The ABC checking account register entry has [Unspecified Account] rather than [ABC credit account] as the category.
To make matters worse, I had this problem with both companies that I track through QWin Business.
Would be great were someone able to shed some light on this for me.
Thank you.
Comments
-
Are you syncing your Quicken data file to the cloud?
And, if yes, are both ABC accounts selected to be synced?0 -
Do you actually use the Mobile app on your smartphone or the Quicken on the Web browser-based app?
I would suggest that you turn off Sync for a while, to see if it's the Sync process which is messing with your data.
And if it really is, you've got a call to Quicken Support to make.0
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