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    • Issues Downloading from Tangerine

    Quicken Canada Subscription Unconfirmed ✭✭
    edited March 2024 in All Things Canadian (Windows)

    We are using Quicken Canada on a Windows 11 PC.

    When we're logged into Tangerine Bank and select download with the option download all transactions since last download, the download creates a file but when you double click it, no transactions show in Quicken and no error messages appear. In order to download Tangerine transactions for posting, one has to download using a date range.

    Is there something we need to clear or rectify in Quicken or is this a known Quicken issue with Tangerine?

    Thanks.

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    Comments

    • Quicken Windows Subscription SuperUser ✭✭✭✭

      Issues Downloading from Tangerine

      AZSnowbird8038

      What type of file are you downloading? QFX or CSV?

      Have you tried creating a brand new Quicken file and testing the behaviour in the new file? This can be a helpful troubleshooting step.

      BTW, Tangerine is notorious for not working well with Quicken. Changing financial institutions will give you a better experience in Quicken.

    • Quicken Canada Subscription Unconfirmed ✭✭

      Downloading a QFX file.

    • Quicken Canada Subscription Member

      This is not new. I have been using the date range for a long time (many months).

    • Quicken Windows Subscription SuperUser ✭✭✭✭

      Have you tried creating a brand new Quicken file and testing the behaviour in the new file? This can be a helpful troubleshooting step.

    This discussion has been closed.

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