100GB Dropbox offer didn't work.

AllanM
AllanM Quicken Windows Subscription Member ✭✭
edited April 2024 in New to Quicken/Getting Started (Windows)

Hi,

New user (Premier) here. I saw the offer for 100GB of dropbox space, but when I entered the coupon code, it only added 5GB of storage. I see in other discussions here that can be resolved, but I don't quite know how. Do I contact Quicken support? I hope so since there is no way to contact Dropbox support.

Thanks,

Allan

Best Answer

Answers

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓

    The only way to resolve it is by contacting support: https://www.quicken.com/support#contact-support

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • AllanM
    AllanM Quicken Windows Subscription Member ✭✭

    ok, thanks. I tried chat and they said I had to call. On hold now, but end of the day on Friday, so I might have to wait until next week.

  • AllanM
    AllanM Quicken Windows Subscription Member ✭✭

    I called support and the helpful agent had to work with some other backend support people, and got the issue resolved. I got a new code and now have the extra storage on dropbox.

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