ONCE AGAIN OSU runs for over 30 mins

Greg Brown
Greg Brown Quicken Windows Subscription Member ✭✭✭✭

ONCE AGAIN OSU ran for over 30 mins and had to be terminated in Task Manager…

Quicken Business and Personal-R59.35 Windows 11 PRO current on updates

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    What phase of OSU was it hanging up on? Can you provide more details?

    How are you connected to the Internet? WiFi wireless at home? Ethernet cable at home? WiFi in a coffee shop, etc.?

    Have you tried running OSU again since you reported the issue?

  • Greg Brown
    Greg Brown Quicken Windows Subscription Member ✭✭✭✭

    It was in the process of downloading from my 50+ accounts. Ethernet at home.

    Ran OSU after restarting. It ran for about a minute and ended. Had three accounts with downloads, it seems it was right at the end of the process when it hung.

    Quicken Business and Personal-R59.35 Windows 11 PRO current on updates

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    In addition to bank transaction downloads, does OSU also Sync to the Quicken servers, for use with Quicken on the Web or the smartphone app?

    In that case, Resetting Sync might be advisable.

  • Greg Brown
    Greg Brown Quicken Windows Subscription Member ✭✭✭✭

    Quicken Business and Personal-R59.35 Windows 11 PRO current on updates

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Having excluded all the usual suspects … internet data packet loss, problem with Sync … that only leaves a bank server or the Quicken server not responding or dropping connection or Murphy coming to lend a hand.

    Please keep an eye on it and see if it can be narrowed down to a single bank causing the problem.
    AFAIK, a lost connection should time out after about 30 minutes and OSU should continue normally, eventually finishing and showing an error message for one of the banks.

This discussion has been closed.