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    • Any way to install the new Online Backup Feature on more than one computer?

    Quicken Windows Subscription Member ✭✭✭
    edited November 2024 in File Conversion and Backup (Windows)

    Has anyone found a way to install the new online back up feature on more than one computer?
    When I attempted to install the feature on a second computer I got an error message saying I "cannot purchase add on again" with a "Stack 011" error code.

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    Answers

    • Quicken Windows Subscription SuperUser ✭✭✭✭✭

      Have you tried re-logging in on the second computer so that it knows that you have purchased Online Backup?

      Edit→Preferences→Quicken ID & Cloud Accounts→Sign in as a different user

      Then see if you can do an Online Backup, just keep in mind, the Online Backup purchase belongs to a single Quicken Id, so both computers have to be registered to that Quicken ID.

      The above is not a certainty, I'm just guessing that it might work.

      Please report back with your results, positive and negative.

      -splasher using Q continuously since 1996
      - Subscription Quicken - Win11 and QW2013 - Win11
      -Questions? Check out the Quicken Windows FAQ list

    • Quicken Windows Subscription Member ✭✭✭

      Thanks…… That worked…. The trick, at least for my system, was I had to wait awhile after I logged into the second computer for Quicken to recognize that I had purchased the backup, then I had to log out and log back in. Actually, had to log out and back in a couple of times before it "took."

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