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    • Bills and income tab Application Freezing

    Quicken Windows Subscription Member ✭✭
    edited April 2 in Errors and Troubleshooting (Windows)

    Been consistently experiencing the application freezing every time I click the bills and income tab. Ran all the diagnosis / repair /validate tools. reinstalled the application on a brand-new HP Spectre laptop, and the issue continues. downloaded the maunal update as well. Have read all the others on the community hompage with the same issue. Is there a fix to this issue that I haven't trued yet?

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    Answers

    • Quicken Windows Subscription Member ✭✭✭✭

      The HP may be new to you, but is it up to date with the latest BIOS and Windows OS updates? I'd verify that first. Next, I'd try changing the screen resolution to see if that resolves the issue.

    • Quicken Windows Subscription Member ✭✭

      Hello Ralph. Thanks for replying

      Yes HP has all the latest Win Updates and HPBios updates. My resolution is a bit high, however it’s at the recommended setting.
      is there a resolution that you would recommend for this application?

    • Quicken Windows Subscription SuperUser ✭✭✭✭✭

      High Screen resolution may require trying the override mentioned here:

      Font size in register labels — Quicken

      If that doesn't help, have you tried Validating AND Supervalidating your Quicken data file?

    • Quicken Windows Subscription Member ✭✭

      Hello Yes to validate and Super validate. also lowered my resoultion freezing issue still presents when cicking into Bills and Income. I can read many others having the exact same issue. Will Quicken develop a fix?

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