Install on Win 11 24H2 is failing

aplumley
aplumley Quicken Windows Subscription Member ✭✭
edited May 19 in Errors and Troubleshooting (Windows)

I'm trying to move to a new computer but when I try installing Classic Deluxe it is failing and telling me the version is wrong, however it is the same version as the old computer. Any ideas?

Sat Apr 19 13:16:16.98 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\qdapp.dll

Sat Apr 19 13:16:16.98 2025 : File Version: 27.1.62.16

Sat Apr 19 13:16:16.145 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\graphs.dll

Sat Apr 19 13:16:16.145 2025 : File Version: 27.1.62.16

Sat Apr 19 13:16:16.225 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\qcomutil.dll

Sat Apr 19 13:16:16.225 2025 : File Version: 27.1.62.16

Sat Apr 19 13:16:16.289 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\qaccess.dll

Sat Apr 19 13:16:16.289 2025 : File Version: 27.1.62.16

Sat Apr 19 13:16:16.384 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\onlncall.dll

Sat Apr 19 13:16:16.384 2025 : File Version: 27.1.62.16

Sat Apr 19 13:16:16.447 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\online.dll

Sat Apr 19 13:16:16.447 2025 : File Version: 27.1.62.16

Sat Apr 19 13:16:16.558 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\jsoncpp.dll

Sat Apr 19 13:16:16.558 2025 : File Version: 27.1.62.16

Sat Apr 19 13:16:16.687 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\ofxsdk_qw.dll

Sat Apr 19 13:16:16.687 2025 : File Version: 27.1.62.16

Sat Apr 19 13:16:16.796 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\lbtmngr.dll

Sat Apr 19 13:16:16.796 2025 : File Version: 27.1.62.16

Sat Apr 19 13:16:16.843 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\qw.exe

Sat Apr 19 13:16:16.843 2025 : File Version: 27.1.62.16

Sat Apr 19 13:16:16.882 2025 : Wrong File Version for: C:\Program Files (x86)\Quicken\billmind_alrtpkg.dll

Sat Apr 19 13:16:16.882 2025 : File Version: 27.1.62.16

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Have you contacted Q Support, via the link at the top of this page? This looks like a bigger issue than a user-community is prepared to handle.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • aplumley
    aplumley Quicken Windows Subscription Member ✭✭

    I did not. I changed the properties to install it as compatible with Windows 8 and it installed and runs fine. Thank you for your response though!

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