Can't connect to nwps401k.com

Pat_90048
Pat_90048 Quicken Mac Subscription Member ✭✭
edited July 12 in Investing (Mac)

Hi there -

I started using Quicken about 2 years agos and I have never been able to connect my 401K account.

When I attempt to add the account it seems to work ok (see screenshots) but then gives me the error below.

It's confusing bc my PW is obviously correct bc it's attempting the correct phone # for 2FA

01a.png 01.png 03.png 02.png

Answers

  • [Deleted User]
    [Deleted User]

    @Pat_90048 it looks like you are using Quicken Mac, but you posted your issue in a Quicken Windows category. I requested that your post be moved to the appropriate Quicken Mac category.

  • Pat_90048
    Pat_90048 Quicken Mac Subscription Member ✭✭

    Cool, thanks @CaliQkn

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Are your images displayed in the order they appear?
    What happens after you select Text message and click Continue?

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