Hi. My TD Bank accounts aren't updating. It goes through the sync process but no transactions are downloaded. I do not get an error message. Please advise. Thank you.
Hello @Karen04,
Thanks for reaching out and letting us know about this issue.
I checked your account on our end, and there are no internal errors currently occurring for your TD Bank accounts.
To help us better understand what might be happening, could you please provide the following details?
In the meantime, we also recommend reviewing and following the steps in this support article.
Looking forward to your response!
I'm having the same issue.
to the steps above:
-file is stored locally.
-deactivated all accounts. Cannot reactivate them.
-No VPN
-not impact deactivating antivirus
-issue first start occurring last 36 hours
-no significant changes to my system or software
Any suggestions?
@Vincent M have you tried going on to the website noted in the message? If so, did it give any insight to what the issue might be?
Hi Anja,
This issue started a few days ago. To answer your questions:
Karen
Do you have any updates? I'm still having the issue!!!!
@Karen04 Thank you for following up, though I apologize for the delay.
After reviewing your account, we’re not seeing any internal errors on our end. To start troubleshooting, please review and follow the steps outlined in this support article.
Let us know how it goes!
