Saving to external drive

gregthor
gregthor Quicken Windows Subscription Member
edited August 10 in Errors and Troubleshooting (Windows)

I just got a new computer with Windows 11. When I attempt to save a backup copy of my quicken data to an external drive I get an error message "you can't save to d:\" I can't figure out what the problem is. Is it a windows setting? My DVD writer is several years old. Would that matter?

Comments

  • [Deleted User]
    [Deleted User]

    @gregthor I have never tried saving Quicken backup files to a DVD, but here is a Quicken Support article that might provide some insight -

    https://www.quicken.com/support/how-resolve-backup-errors-when-backing-cddvd/

  • GeoffG
    GeoffG Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited July 9

    Are you saying you are attempting to backup Quicken to a DVD drive? While that may have been a viable option many years ago, there are far better alternatives that are fairly inexpensive and offer better redundancy than DVDs. There may be timing issues that prevent Quicken from using DVD's with new Windows OS.

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  • Jeff76
    Jeff76 Quicken Windows Subscription Member ✭✭✭✭

    I assume you have space on your D: drive? I just switched to Windows 11 you might want to check if they have a driver/patch for your DVD. If you have a new computer, I would just get a data stick/flash drive they cost less than $20.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    And, after using Q's backup to that USB/Flash drive, you can do a Win copy to the DVD if you really need to.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Ducksoup_SD
    Ducksoup_SD Quicken Windows Subscription Member ✭✭✭✭

    In Windows 10, in the Auto Play menu (search DVD in Settings), it has options for what to do with a blank disc. You may have to tell Windows you want to Burn Files to a Disc (File Explorer) to enable writing directly through Windows. I usually just use a burner program to burn all the files I want, instead trying to save to a DVD/CD inside a program. I recall that File Explorer will let you treat an optical disc as a hard drive and write files directly through it, but I never seemed to get that to work smoothly.

    For those urging only a USB drive, the more formats you back up files on, the better chance you'll be able to recover some data later. I burn my most important stuff to an M-DISC every year and put it off-site, so it will be there, just in case. It can't get corrupted when I put it back in the computer, unlike a USB drive. This works for file formats, as well. I've saved CAD in native, PDF, EDIF, and any other format I can find, so I can have a chance to retrieve the data in five or ten years. I've seen several designs by others disappear through software version changes. I save Quicken as PDF reports, as well as backup files.

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