Quicken not showing proper balances, not updating register with US Bank

Dave Chalk
Dave Chalk Quicken Windows Subscription Member ✭✭✭
edited August 2025 in Download, Add/Update Accounts (Windows)

Not sure what happened but I had to restore a backup copy of Quicken. Tried to update account with US Bank. Balance is all wrong but reconciled balance seems ok.

When I tried to make online payments with Quicken, the requested payment shows as a payment to be processed but never does process.

Direct connect doesn't seem to be working with US Bank for me anyway. I did try express connect hoping to at least get register to reflect proper balance/entries. I'm out of ideas.

Any help will be appreciated.

WIN 11/R63.21

Answers

  • recursor1
    recursor1 Quicken Windows Subscription Member ✭✭✭

    I'm sorry, do you mean the balance in Quicken is wrong? Did you check to make sure the opening balance didn't change? Also, you might want to just disconnect and reconnect.

  • Dave Chalk
    Dave Chalk Quicken Windows Subscription Member ✭✭✭

    Yes, register balance was not correct. I did manage to get account to update properly. I can't be sure but my CU was linked to my US Bank joint checking acct. When I deleted link, I was then able to get proper updates for my joint account..

    I also found an issue with my CC. We recently had to replace a lost CC with new number. I setup a separate CC account for new card to track transactions for old/new CC.

    When restoring a backup file, I found random double entries of Quicken with payments being credited to both credit cards. Never had an issue prior. Not sure why I ran into these issues but I am up and running again.

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