Problem - Can't Undo Last Reconciliation -Help!

Sicilysrm
Sicilysrm Quicken Windows Other Member
edited August 16 in Registers & Transactions (Windows)

I just started with Quicken Window Classic Business & Personal 2025. I reconciled 1 month and it did beautiful. I did another month and when I sent up the reconciliation, it stated the last reconciliation date wrong, and the starting balance was wrong. I am reconciling off line.

The AI help stated there is an "Undo Last Reconciliation" button when you click on the Tools and Reconcile account, but that screen I see does not have that "Undo" option.

Please Help!

Comments

  • David Mueller
    David Mueller Member ✭✭✭

    I've used Quicken for over 20 years. No problem Reconciling until recently. I have gone back to the cloud backups to a March version.

    So far, I can't Reconcile the credit card using the paper statement. I have done the tedious job of re-entering 100's of trans. Checked them twice.

    What really got me going was that although I Reconciled to the March paper statement Thursday, I now show it doesn't Reconcile; $1300-plus out of balance.

    Does Quicken have a problem with Reconciling??

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to contact Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

This discussion has been closed.

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