EWC+ transactions not downloading AGAIN - Shop Your Way mastercard, for example

mjonis
mjonis Quicken Windows Subscription Member ✭✭✭✭
edited August 16 in Download, Add/Update Accounts (Windows)

Stopped downloading transactions as of 7/11/25. I have several transactions posted on 7/14 and 7/16. I run OSU once every day. Nothing downloads. A Manual Update now downloads nothing.

As usual, the Deactivate/Reactivate works, but this is becoming a constant PITA. I'm paying for Quicken sub in order to download and it's not just me that has these constant issues. I did a Report Problem not that it seems to help.

I guess the only advice I can give fellow Quicken users is to manually check their online statements/transactions every day (which kinda defeats the purpose of paying for Quicken subscription to do this) and then constantly deactivate/reactivate when this happens which is quite frequently.

Comments

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    If you haven't done so already, I'd say it's time to contact Quicken Support on the phone during posted hours of operation and request help. Let them do a screen share session with you to review the situation on your computer, to determine the nature of the problem and to figure out how to fix it.

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