1+ YEAR LATER COINBASE STILL DOESNT WORK

gagaliya
gagaliya Member ✭✭

It has been exactly 1 year 3 months since Coinbase updated its API and Quicken's connection stopped working, and yet despite all the posts and promises, Quicken still has NOT fixed the issue 15+ months later.

To give a bit of history, prior to June 2024 quicken connected to Coinbase via its API key directly and it worked fine to at least get the simplified view and account total. Post June 2024 when Coinbase updated its API, quicken's connection broke. Despite numerous posts on this, the customer service kept on saying they have raised this issue and it's been looked into, gaslighting the users for many months.

Then sometime in Q2 of 2025 Quicken finally did something to try fix it via redirect to Coinbase website and ask you to login. Yet even though it established a connection successfully (and you can even see the correct Coinbase account total while creating the connection), the data that came back is complete garbage - it misses random coin holdings, for example if you have LTC, BTC, SOL, it will randomly only account for LTC and SOL and says you have no BTC at all. Even worse, it shows bad prices across the board, for example LTC prices now is ~$100, it's showing $36, hence messing up account total calculation.

And here we are 15 months later, an enterprise level company still cannot get a god damn Coinbase connection working when I could code it myself in a few hours to read the Coinbase API and show correct data, the level of incompetence and lack of care are just unreal, maybe it's time to ask the CEO to stop writing those useless long emails patting himself on the back and instead actually focus on fixing simple issues .

To be crystal clear, there is absolutely nothing wrong with Coinbase API or its connection, the issue is 100% on Quicken's side. For anyone struggling with this still, don't waste your time until Quicken fixes it.

Comments

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    "an enterprise level company"

    What do you consider an enterprise level company?

    Are you aware of the fact that Quicken Inc is in few hundred employee size?

    And that is spread out over management, documentation, upper-level support (not first level), and development for Windows, Mac, Mobile, Web, and for Classic and "online" products.

    Are you also aware of the fact that Quicken Inc pays Intuit for their "connection services"?

    So, any kind of API change at a financial institution is mostly likely a request to Intuit to put it on their list to work on it with the financial institution, and maybe there might need to be changes in Quicken servers and Quicken Mac, which will also have to compete with all the other requests that people are making of Quicken Inc.

    Signature:
    This is my website (ImportQIF is free to use):

    http://www.quicknperlwiz.com/

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