All of my accounts except checking are linked. What happened to the checking account? (Suncoast CU)

rsessums
rsessums Quicken Windows 2016 Member
edited October 7 in Download, Add/Update Accounts (Windows)

I added my financial institution (Suncoast Credit Union) and quicken found all of my accounts. All of them reflected the current balance and recent transactions EXCEPT FOR my checking account. It reflected a balance of 0.00 which is incorrect. It also show no transaction for the checking account - all the other accounts have all their transactions listed.

Do you recognize what may be wrong? I am waiting to hear back from the bank but I am not especially confident that they will want to solve a Quicken problem.

Comments

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser, Windows Beta ✭✭✭✭✭

    Have you been getting any error codes or error messages? If so, what are they?

    Go to the Online Services tab of Account Details for the checking account.

    • Does it say Set Up Now?
    • Or does it say the account is set up for downloading? I this is the case, what is the connection method that is shown?

    At the top of the Account Register for the checking account, directly under the name of the account above and toward the left of the Register: What does it say there?

    Quicken Classic Premier (US) Subscription: R65.15 on Windows 11 Home

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