Why Does Community access ask for password

The Keeper
The Keeper Quicken Windows Subscription Member ✭✭✭✭
edited October 12 in Questions about using the Community?

When I click on the Quicken Community link in the Quick help menu, I am asked for a password. I entered the password each time and then discovered if I close the password request window without entering a password, the community screen appears. It's not that big a deal I suppose, just closing the password request window but this process just started a week ago. Is there some way to stop that window from appearing?

Answers

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    It asks so that you can be logged into the webpage. When you do the bypass, are you actually logged into the webpage or just viewing it as a non-signed in guest?

    I don't know what I have done to my setup, but Help→ Quicken Community starts Chrome and opens the Community website and I am logged in automatically.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

  • The Keeper
    The Keeper Quicken Windows Subscription Member ✭✭✭✭
    edited September 11

    Splasher: When I by pass, I am able to start a new post without signing in. In the past Help-Quicken Community also started Chrome and I was logged in automatically. Guess I will just continue the by pass. Strange though.

    Thanks for reply

    UPDATE: after posting this answer to your question, I did some more research and this did the trick:

    1. Make sure you’re signed into Quicken with your Quicken ID

    • Go to Edit → Preferences → Quicken ID & Cloud Accounts.
    • Check if you’re already logged in. If you’re logged out, Quicken may be prompting for credentials before accessing certain web-linked features.
    • Log in there once, then restart Quicken and try again. That usually stops redundant prompts.
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