How to get rid of duplicate credit cards on Bills page?

smm13
smm13 Quicken Windows Subscription Member
edited October 12 in Paying Bills, Online Billers & Reminders (Windows)

Classic Quicken recently performed an update. Now on my "Bills" page where my credit cards are listed, I have duplicates of each credit card. The ones that were just added have a "fresher" logo look. When I try to remove one of the duplicate cards, it says Quicken won't let me remove the biller. Anyone else running into this?

Answers

  • miklk
    miklk Quicken Windows Subscription SuperUser, Windows Beta Beta

    I suspect there is an easier way to get this fixed BUT I couldn't find it so I did a new file copy:

    I would suggest calling support if you don't want to go through below or wait for a future release which may address it.

    For anyone that doesn't mind a little extra work: (May be overkill for some problems BUT..)

    My problem was specific for not being able to delete a biller BUT the ONLY fix for me was to get a new datasetID to get rid of corruption by doing a

    file/copy or Backup/Create a copy or templete (Does a record by record copy and creates a new datasetID for all online functions. Open this newly created datafile.

    The downside to this method is you will need to Re-Enable ALL accounts for online services. (Watch for the opening balance Bug when re-enabling accounts)

    After re-enabling all the accounts you should have a corruption free file with a new datasetID for the billers and other online info etc.. so now go to Billers tab.

  • cleroks
    cleroks Quicken Windows Subscription Member ✭✭

    Yes, I have one duplicate credit card after the update. And I can't delete it. I just renamed it so it sorts to the bottom for now.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    https://community.quicken.com/discussion/7965857/how-to-get-rid-of-duplicate-credit-cards-on-bills-page

    If you would, please capture some screenshots of what you're seeing and save them as JPG or PNG files. Attach them or drag and drop the files into a new comment in this discussion.
    We would like to see what you're seeing. This might make it possible to help you better.

  • markj126
    markj126 Quicken Windows Subscription Member ✭✭

    I also have a duplicate credit card account (Fidelity Visa). This occurred after I had to re-authorize Fidelity accounts. None of the options to combine the re-authorized account matched the existing account, so I added it. Any way to combine the older version (with years of transactions) with the new?

This discussion has been closed.

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