AAA Credit Card

Tman
Tman Member ✭✭✭
edited November 1 in Download, Add/Update Accounts (Windows)
Screenshot 2025-09-22 093011.png

Here is what I got this weekend from Quicken

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Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Tman,

    Thank you for posting about the issue you are having.

    After reviewing your account internally, I do see the error you have reported above.

    When I try to connect to AAA Dollars MasterCard in my own Quicken, I get an FDP-502 as well. Seems like this may be a widespread issue.

    Please follow the steps in this Article and then contact Quicken Support. The article requests that you wait a full 24hours before reaching out, because sometimes these issues resolve on their own. It looks like you started getting this error last night, so I would call Quicken tomorrow if you are still receiving the error then.

    In preparation for your call to Quicken, you can go to Help>Report a problem and submit your log files, as they will be needed for further escalation.

    image (3).png

    Thank you!

    Quicken Alyssa

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  • Tman
    Tman Member ✭✭✭

    I reported it

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Tman,

    Thank you for coming back to let us know you have reported the issue.

    We are here if you need more help!

    Quicken Alyssa

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  • Tman
    Tman Member ✭✭✭
    edited October 1

    Seemed to work but now off again! :)

  • Tman
    Tman Member ✭✭✭
    image.png

    Here it is again!

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Tman,

    Thank you for following up. Sorry to hear that the error came back after previously being resolved.

    This error message is typically caused by maintenance on your bank's website. 

    Unfortunately, it’s going to be the same process again: follow the steps in the article, wait 24 hours, and if the error is still there after that, reach out to Quicken Support directly.

    Thank you!

    Quicken Alyssa

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