Single Account Disappeared

Twincaman
Twincaman Quicken Windows Other Member ✭✭
edited October 25 in Download, Add/Update Accounts (Windows)

I have multiple accounts with Vanguard and a few weeks ago one of them became invisible to Quicken. Nothing seems to have changed on the Vanguard website and all the other accounts are showing up and downloading as usual. I've tried the "add new account" option and all the accounts show up except that one. ???? This began a couple months ago when I noticed that one account was no longer automatically updating. I'm using a Windows 11 machine with the most recent updates.

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Twincaman,

    Thank you for your question and for providing the details about your situation — I’m happy to help.

    To better assist you, could you please let me know what type of account is missing (e.g., checking, savings, credit card, etc.)? Also, is this an account you own directly, or are you an authorized user on it?

    Looking forward to your reply so we can get this sorted out.

    Quicken Alyssa

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