Quicken doesn't recognize that a check was voided

Jonathan987
Jonathan987 Quicken Windows Subscription Member
edited October 26 in Errors and Troubleshooting (Windows)

When I void a check, Quicken doesn't recognize that it has happened. In the screenshot, I've voided check #20396. When I then begin to write another check, Quicken suggests 20396 for the check number. It doesn't see that that number has already been used. I'm using Classic version R64.25.

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[Edited Screenshot for Privacy]

Comments

  • retird
    retird Quicken Windows Subscription Member ✭✭✭✭

    Did you mard the check as cleared and reconciled? Just a thought…

    Windows 11 (2 separate computers)..... Quicken Premier.. HAVE USED QUICKEN CONTINUOUSLY SINCE 1985.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    How did you "void" the original check? Did you use Q's "Void Transaction" function, or somehow do it yourself?

    Because last month when I voided check 2673, Q properly used 2674 as the next check number.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Has the check in question, 20396, actually been printed thru Quicken? If it wasn't or if it was a misfeed or misprint then the "First check number" field will never have been updated to include 20396.

    The First check number field can easily be incremented by 1 by using the "+" key (or decremented by using "-")

This discussion has been closed.

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