Scheduled Updates and the Vault

donotemailhere989 · October 5

Today when I went to update I was taken to a scheduled update page and dialog. It was also forcing me to use the vault.

I don't want to use scheduled updates and I don't want to use to vault. How do I stop the request to setup a schedule and set up a vault?

Why? Given the recent issues with Fidelity/Quicken account updates I just don't trust Quicken with storing my account passwords, and prefer to do as I have done for years, and enter them each I update.

Windows user, up-to-date

Quicken Alyssa · October 6

Hello @donotemailhere989,

Thanks for bringing this up — I know unexpected prompts like this can be a bit disruptive.

Just to help us better understand, is this the first time you’ve ever received this prompt? Also, were you previously using Scheduled Updates and the Password Vault, then stopped at some point?

One thing we can try is validating your file, which can sometimes resolve odd behavior like this. Here’s how:

Go to File > Validate and Repair File > check the first box for Validate File, then click OK.

Once it’s done, try running things again and see if the prompt still appears.

Let us know how it goes!

donotemailhere989 · October 6

I validated the file, and it was fine with no errors. I then did an OSU, and it worked with no request to set up an update schedule or populate the vault. So that's the normal behavior I expect.

However, for the last month or so, I have had some issues updating. (I have NOT even tried to use EWC+ and always reject the offer to reconnect. I just continue to use the zzz- connection for Fidelity and will continue to do so until I hear directly from Quicken that I must change.)

When I update nowadays, one T. Rowe Price account updates as expected, but another T. Rowe Price account and the zzz-Fidelity account fail. I am then asked to correct each failure by providing my password, which I do, and then this time the accounts connect (see image)

Screenshot 2025-10-06 104139.png

. This happens each day. Why has this behavior changed?

Thanks for following up!

[Edited-Readability]

Quicken Alyssa · October 6

Hello @donotemailhere989,

Thank you for following up with those additional details. I am happy to hear you were not prompted for scheduled updates or the vault this time around.

As for your updates failing until you go through this prompt, that is strange. I am not sure why this is occurring, and it is not the expected behavior.

A couple of things we can check are:

Where is your file located?
Is your file being synced or backed up by any third-party cloud services like OneDrive, Dropbox, or iCloud?

Looking forward to your response!

donotemailhere989 · October 6

All files are on my local window computer; nothing is in the cloud.

I have more than one account at Price. Only one account does not update until I re-enter the password on the screen I shared.

Quicken needs to fix it multiple connection issues.

Quicken Alyssa · October 6

Hello again @donotemailhere989,

Thank you for that information.

To me, it sounds like these issues could be file-related, as they are very specific and unique.

Please try the steps and suggestions outlined in this Support Article, and if they do not resolve the issue, contact Quicken Support directly. They have tools we don't have access to in the Community, and they can investigate the issue more effectively.

Thank you!

donotemailhere989 · October 27

It has happened again. I am being forced to use the vault and schedule updates. I have validated my data file and restarted Quicken to no avail. I just want to manually update.

Quicken Alyssa · October 27

Hello @donotemailhere989,

Thank you for following up, though I am sorry that the issue has returned.

Please contact Quicken Support directly for further assistance.

Thank you!

Scheduled Updates and the Vault

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