Tax planner doesn't save changes

h stansfield
h stansfield Quicken Windows Subscription Member ✭✭
in Budgeting and Planning Tools (Windows)

Using v 64.30.

I find tax planner to be almost useless. I constantly have the red flag on withholding, and it's currently telling me that I owe thousands in taxes. When I look at the withholding tab there are a number of problems.

The biggest is that the circle "estimate based on YTD daily average" is selected. If I select "scheduled bills and deposits" things are much better while I'm inside the actual planning pages, but the summary page does not update. If I change it, close out of tax planner, and then reopen another day, it's back to where it was.

I'm retired, my wife is still working. On the income page, it defaults to having 'my' salary filled in based on 2024, when I retired mid-year, rather than on 2025 scheduled items, which give a salary of zero. I have regularly scheduled income from IRA investments that are in the scheduled deposits tool, but they come and go within the tax planner, at random—especially the withholding that Vanguard is doing.

For whatever reasons, in the end, it doesn't save changes and corrections. It seems to default to some basic condition, and doesn't remember fixes I put in yesterday.

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Comments

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I'm not experiencing all those issues with tax planner. Something must be reverting the data to prior conditions when you close and re-enter the program. Do you have Mobile & Web enabled?

  • Jim_Harman
    Jim_Harman Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @h stansfield I have encountered similar problems with the Tax Planner, as described in this discussion

    https://community.quicken.com/discussion/7940655/bug-tax-planner-entries-change-when-i-review-setting-details

    This procedure, described near the bottom of the discussion, resolved most of them for me:

    The issue appears to be caused by some sort of initialization issue in the Tax Planner, and occurs when I visit a detail page that I have not used or viewed before. The entries that are affected are ones where I have selected Quicken Data as the source. The workaround is:

    1. Open the Tax Planner and note the tax due or Refund amount.
    2. Click on Details at the bottom of the list on the left.
    3. Go to the first Details page (Wages / Wages and salary - Self)
    4. Click repeatedly on Next Detail Item until you get to the bottom of the list, 80 times total.
    5. At some point you may see the Tax or Refund due change. This is an indication that you are experiencing this problem.
    6. When you have visited all the detail pages, fix the entries that have changed. For me this was Dividend Income, Other income / Taxable Social security, and Tax payments / Estimated taxes. To restore the original entries, all I had to do was change the selection from Quicken Data to User Entered and back.
    7. As a check, repeat steps 2-5 and make sure the Tax due or refund amount does not change.

    Please let us know if this fixes this problem for you. Hopefully that will help the developers understand what is causing it.

    QWin Premier subscription
  • h stansfield
    h stansfield Quicken Windows Subscription Member ✭✭

    My issue is in the "other withholding" tab, where I can change it to "scheduled bills and deposits". This corrects the issue ON THAT SCREEN, and as soon as I go back to the summary it looses the change, and it shows I will owe $12K in taxes, instead of getting a small refund.

    This could be a very useful tool. For me, at least for now, it is useless.

    I did as suggested, going through the details line by line.

  • markus1957
    markus1957 Quicken Windows Subscription SuperUser, Windows Beta Beta
    edited October 24

    There is an ongoing issue with scheduled bill & income reminders (including paycheck reminders) getting corrupted during One Step Update even when sync is turned off. This has the ripple effect of making tax planner act buggy in certain tax planner sections where the corrupted reminders are used in the calculation. My experience is that tax planner bugginess like you describe is an indicator of having corrupted reminders.

    I find that performing a super-validate on the data file corrects the reminder corruption temporarily (you'll see it indicated in the log) and tax planner then behaves until OSU corrupts the reminder(s) again. The post below shows the steps I took to fix it more permanently. Even after performing the steps below, when I see tax planner switching to YTD projections from scheduled bills, I run the super-validate. It just doesn't happen as often.

    adding- as for the red flag, ignore it, it's not related to the issue you are having. As for your salary in 2025, you need to use a User Input value or it will always default to 2024. That is by design, good or bad. If you actually had a scheduled reminder for $0 wages, it would use that, but I doubt that is the case. Next year, in 2026, you will not need to do that since 2025 will have $0 wages.

    https://community.quicken.com/discussion/comment/20513878#Comment_20513878
  • Regina@
    Regina@ Member ✭✭✭

    I am having similar issues…Quicken developers need to take a look at this!!!

  • h stansfield
    h stansfield Quicken Windows Subscription Member ✭✭

    I resolved the issue by figuring out which reminders were messed up, and fixed them. If you have income reminders set up—whether it is paycheck reminders or other income reminders—such as investment income—go into the reminder log and check them to make sure they are correct. You might find some really strange things in some of them.

    Fix them, then go into your tax planner and select use quicken data.

    These messes seem to show up particularly after a new version download.

  • SomebodyInGNV
    SomebodyInGNV Quicken Windows Subscription Member ✭✭✭✭

    … go into the reminder log …

    What is the reminder log?

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