Splits Aren't Autofilling For Me.

recursor1
recursor1 Quicken Windows Subscription Member ✭✭✭
edited November 26 in Errors and Troubleshooting (Windows)

Splits haven't been auto-filling for me lately. Instead they just take the first line item in the split and ignore the rest. I've tried messing with the settings but no such luck. Any assistance would be appreciated.

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @recursor1,

    Thank you for sharing your experience. It's definitely frustrating when these things don't work as expected.

    I do have some follow-up questions for you if that's ok.

    • How long has this been happening?
    • Where is your data file located?
    • Is your file being backed up/synced by any third-party services like Dropbox, Carbonite, or OneDrive?
    • Does this happen when these are applied to all accounts, or is it isolated to just one account?
    • Is this happening with one specific payee, or multiple payees?

    Looking forward to your response!

    Quicken Alyssa

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  • recursor1
    recursor1 Quicken Windows Subscription Member ✭✭✭
    edited October 23

    I think it got fixed by that update yesterday.

  • recursor1
    recursor1 Quicken Windows Subscription Member ✭✭✭
    https://community.quicken.com/discussion/comment/20517262#Comment_20517262

    Correction, apparently resetting my cloud data fixed the issue. What the heck?

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @recursor1,

    Thank you for following up to let us know what resolved your issue. This information could be helpful for others in the future.

    If you need more help, don't hesitate to reach out!

    Thanks again!

    Quicken Alyssa

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