bar chart on "Bill and Income Reminders" will not show account balance for each day

kjwebb
kjwebb Quicken Windows Subscription Member
edited November 29 in Paying Bills, Online Billers & Reminders (Windows)

Bar chart on "Bill and Income Reminders" will not show account balance for each day when hovering the mouse over the bar. For years I could see my checking account balance by hovering over the bar for any day of the month. It hasn't worked for several months now. I miss this feature.

Windows 11

Version R64.35 Build 27.1.64.35

Screenshot 2025-10-27 Bill and Income Reminder.png
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Answers

  • Boatnmaniac
    Boatnmaniac Quicken Windows Subscription SuperUser, Windows Beta ✭✭✭✭✭

    I am running R64.30 and I still can see the checking account balance when hovering the cursor above any day in that chart.

    Do you close Quicken after every time you use it? If not, you might want to try doing that because keeping Quicken open all the time can sometimes cause Quicken (and other apps) to not work correctly. It can also help Quicken to complete a version update that perhaps did not install completely when it was installed.

    Do you shut down your computer regularly? If not, this too can sometimes cause Quicken (and other apps) to not perform at 100%.

    When you update your Quicken installation, do you let Quicken do the update or do you manually download and install the Manual Patch Update file? IMO, using the Manual Patch Update file seems to do the installation with fewer issues encountered.

    Have you tried any troubleshooting steps, such as Validate & Repair?

    Quicken Classic Premier (US) Subscription: R65.15 on Windows 11 Home

  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    Echoing the @Boatnmaniac report, I am running v64.35 and the hover function over the bar chart is working for me, so it's not a systemic Quicken issue but something particular to your system. Try the recommended troubleshooting steps.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    What does your system's display configuration look like?
    Just one monitor?
    Or 2 or more monitors?
    Is Quicken configured to run on monitor #2?
    Or, in a 2+ monitor configuration, 1 or more of the additional monitors are not connected?

    Are your drivers for Windows 11 up to date? The drivers which come with the Windows 11 installation material may need updating.

This discussion has been closed.

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