TFCU not downloading

es114
es114 Quicken Windows Subscription Member ✭✭
edited December 2 in Download, Add/Update Accounts (Windows)

Teachers Federal Credit Union is not downloading transactions. I reset the account, and Quicken indicated that it had downloaded transactions from the last 2925 days, yet nothing appeared in the register.

[Edited-Readability]

Tagged:

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @es114,

    Thank you for sharing your experience.

    I checked your connections internally, and everything appears to be fine for Teachers First Credit Union. So that's good.

    That being said, if we aren't seeing any error codes, then this would qualify as missing transactions. Please check out this Support Article that goes over missing transactions.

    Apply the steps from the article, and if your issue is not resolved, please contact Quicken Support directly for further assistance. They will be able to look at your log files and process an escalation if needed.

    Thank you!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

This discussion has been closed.

Categories