11/3/2025 - Fidelity Error CC-501/FDP-101 is back

tellis32
tellis32 Quicken Windows Subscription Member
edited November 3 in Errors and Troubleshooting (Windows)

Hi. I tried the fix recommended on 11/1 (resetting online accounts and re-authenticating to Fidelity) and it did work - for one day. 11/2 and today 11/3, the Error CC-501/FDP-101 is back. Quicken Classic R64.35 Build 27.1.64.35 on Windows 11 Pro. Thanks!

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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @tellis32,

    Thank you for reporting this issue.

    We have reopened our Community Alert. Please bookmark it to stay up to date on any progress or changes.

    Thank you!

    Quicken Alyssa

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  • dpd
    dpd Quicken Windows Other Member ✭✭✭

    Four of my Fidelity accounts on EWC+ ( One IRA and 3 brokerage) downloaded correctly as of 10/31/25 BUT two of my accounts (one IRA and One Brokerage) have not downloaded any of the 10/31 transactions showing on Fidelity's website.

    Info on OSU looks like they connected to all 6 but only 4 are actually downloading transactions.

    Any advice?

    Thanks

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @dpd,

    Thank you for adding to this discussion and sharing your experience.

    It sounds like you may be experiencing missing transactions. Please review this Support Article and apply the recommended suggestions. Note that not all steps apply to investment accounts.

    If the steps in the article do not resolve the issue, please contact Quicken Support directly, as further investigation and possible escalation may be needed.

    Thank you!

    Quicken Alyssa

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