Getting Old Duplicate Transactions with Fidelity

BarryMo
BarryMo Quicken Windows Subscription Member ✭✭✭
edited November 6 in Download, Add/Update Accounts (Windows)

I migrated to the new connection method a few weeks ago and things have been OK until today.

Both net benefit and brokerage accounts are now getting duplicate transactions going back to August.

It's not a huge deal to delete but will this be the new "norm"?

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Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @BarryMo,

    Thank you for sharing your experience.

    No, duplicate transactions should not be the new norm, and if these are continuing, that is something we need to take a closer look at.

    We do have a Support Article that discusses duplicate transactions. You can take a look at that, but the steps for enabling the Downloaded ID column don't apply to investment accounts.

    As stated in the article, you will need to contact Quicken Support directly so they can investigate further and possibly escalate the issue if needed.

    Hope this helps!

    Quicken Alyssa

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