AI SECURITY ALERT!

tbalek
tbalek Quicken Windows Subscription Member
edited November 6 in Errors and Troubleshooting (Quicken LifeHub)

I reported a bug months ago that has not been acknowledged.

When I try to add a document to my home and property records the program says "AI is working its magic" . . .

Magic? Today I dragged and dropped a text document about my musical instruments to my property records and LifeHub AI created a record for a gray 2019 Chevrolet Silverado, California license tag 8MYD340, VIN number 8MYD340.

Questions: whose vehicle is this? Why is it populating to my database? And is Quicken giving or selling my data to somebody else?

I asked if I could turn the AI feature off and was told no, I am stuck with it. So not only is there no way to add real records, I don't know if there is any security over my data or the guy from California with the Silverado!

THIS IS A BIG SECURITY ISSUE, QUICKEN. Stop stalling, get it fixed, or at least turn off the AI feature (or let us choose).

Screenshot 2025-11-06 at 2.36.25 PM.png

[Edited-Removed Personal Information]

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Comments

  • tbalek
    tbalek Quicken Windows Subscription Member

    UPDATE - the specific error occurs when using drag and drop to upload a Microsoft Word document. Excel and pdf documents worked correctly, both by file selection and drag and drop.

  • ameade
    ameade Quicken Windows Subscription Member ✭✭

    I had the issue with a PDF of my tax notice, did the same thing. Case 12007463

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello,

    Thank you both for reporting this issue.

    @tbalek,

    I have sent you a direct message. Please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

    image.png

    @ameade,

    If you see this happen again, please reach back out.

    Thank you.

    Quicken Alyssa

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