Brokerage Account Downloaded Transaction Freezes Application with "0" in Action field

JohnC859674
JohnC859674 Quicken Windows 2017 Member
edited November 9 in Registers & Transactions (Windows)

I ran into an issue where my application would completely freeze while trying to Accept a downloaded transaction from my brokerage account that indicated a "0" in the Action field of the transaction. I fixed this problem by creating a temporary transaction in the register with the same amount of the downloaded transaction. After entering the temporary transaction in the register, the downloaded transaction option changed to "Match" and I was able to "Accept" the matched transaction without issue. Hope this helps someone else out there.

[Edited-Readability]

Tagged:

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @JohnC859674,

    Thank you for sharing your experience and for also letting us know what worked for you.

    As you stated, this information could be helpful to others seeing the same or a similar issue in the future.

    If you end up needing assistance, don't hesitate to reach out.

    Thanks again!

    Quicken Alyssa

    Make sure to sign up for the email digest to see a round up of your top posts.

Categories