Classic Web App logon window goes white on Safari 26.0.1, why?

RandysLens
RandysLens Quicken Mac Subscription Member ✭✭
edited November 5 in Errors and Troubleshooting (Quicken on the Web)

Long time user of web app for Quicken Classic with no problem. MacOS update to 26 finds the app login window goes white. Clicking on the white window where to login name would be brings the window back to life enabling use of app on web. This is not a problem on Chrome. Any suggestions on how to solve the Mac Safari behavior, other than patience?

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Answers

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @RandysLens,

    Thank you for sharing your experience.

    I am also running MacOS 26, and I am not seeing the same issue as you are in Safari. One thing I would suggest is clearing your cache and cookies if you have not already done so. Also, check that your browser is up to date.

    Let me know if this resolves the issue.

    Quicken Alyssa

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  • RandysLens
    RandysLens Quicken Mac Subscription Member ✭✭

    MacOS update to 26.1 fixed the problem.

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    @RandysLens,

    So happy to hear this issue has been resolved.

    If you need more help, don't hesitate to reach out.

    Thank you!

    Quicken Alyssa

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